Legal Disclosures & Governance
All legal policies governing DigitalStructureWork services, data processing, and commercial engagements.
Last Revised: September 2026 // Commercial Governance Framework
Corporate Registry Identification
Entity Name: DigitalStructureWork
Registered Address: 28 Allée La Pinède Cantadou, 83520 Roquebrune-sur-Argens, France
Contact Email: [email protected]
Telephone: +33 6 09 76 27 63
Registered Activity: Cloud-Native Architecture Design, Automated Workflow Engineering, Digital Product Infrastructure
Jurisdiction: French Republic / European Union Commercial Framework
Privacy Policy
2.1 Data Controller
DigitalStructureWork, registered at 28 Allée La Pinède Cantadou, 83520 Roquebrune-sur-Argens, France, acts as the data controller for all personal data processed through our website and service delivery channels.
2.2 Categories of Personal Data
We collect and process the following categories of personal data: full name, business email address, telephone number, company affiliation, project specifications, and billing information necessary for service delivery.
2.3 Legal Basis for Processing
Personal data is processed under Article 6(1)(b) of the GDPR — performance of a contract — and Article 6(1)(f) — legitimate interest in responding to business inquiries and delivering contracted services.
2.4 Data Retention
Personal data is retained for the duration of the commercial relationship and for a period of five (5) years following the conclusion of the last service engagement, in compliance with French commercial record-keeping obligations. Project-related data may be retained indefinitely where required for service continuity.
2.5 Data Sharing
DigitalStructureWork does not sell, rent, or distribute personal information to unauthorized third parties. Data may be shared with cloud infrastructure providers (AWS, GCP, Azure), payment processors (Stripe), and analytics services strictly necessary for service delivery, all under Data Processing Agreements (DPAs).
2.6 Data Subject Rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, port, and object to the processing of your personal data. To exercise these rights, contact our Data Protection Officer at [email protected].
2.7 International Data Transfers
Where data is transferred outside the European Economic Area, DigitalStructureWork ensures adequate safeguards through Standard Contractual Clauses (SCCs) approved by the European Commission.
2.8 CCPA Compliance (California Residents)
California residents have additional rights under the California Consumer Privacy Act (CCPA) including the right to know, delete, and opt out of the sale of personal information. DigitalStructureWork does not sell personal data. To exercise CCPA rights, contact us at [email protected].
Terms of Service
3.1 Service Agreement
All digital services, software deliverables, and engineering advisory packages provided by DigitalStructureWork are governed by explicitly contracted Statements of Work (SOW) executed between the Client and DigitalStructureWork.
3.2 Intellectual Property
Upon complete settlement of agreed commercial invoices, DigitalStructureWork assigns all worldwide intellectual property rights in the client-specific software deliverables, design tokens, architecture documents, and digital assets directly to the Client. Pre-existing frameworks, libraries, and tools used during development remain the property of DigitalStructureWork.
3.3 Payment Terms
Invoices are payable within fourteen (14) calendar days of issuance unless otherwise agreed in the SOW. Late payments accrue interest at a rate of three percent (3%) per month. DigitalStructureWork reserves the right to suspend service delivery for accounts overdue by more than thirty (30) days.
3.4 Limitation of Liability
DigitalStructureWork's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. DigitalStructureWork shall not be liable for indirect, consequential, incidental, or punitive damages.
3.5 Confidentiality
Both parties agree to maintain strict confidentiality of proprietary information exchanged during the course of the engagement. This obligation survives the termination of the commercial relationship for a period of three (3) years.
3.6 Termination
Either party may terminate the engagement with thirty (30) days written notice. Upon termination, DigitalStructureWork shall deliver all completed work and transfer all project-related assets to the Client. Fees for work completed prior to termination remain payable.
3.7 Governing Law
These Terms of Service are governed by the laws of the French Republic. Any disputes arising from these terms shall be submitted to the competent courts of Draguignan, Var, France.
Refund Policy
5.1 Eligibility
Refund requests must be submitted in writing to [email protected] within fourteen (14) calendar days of the invoice date. Refund eligibility is assessed on a case-by-case basis.
5.2 Partial Refunds
Where work has been completed and delivered, partial refunds may be issued proportional to undelivered milestones as defined in the Statement of Work. Completed work products remain the property of DigitalStructureWork until full payment is received.
5.3 Non-Refundable Items
The following are non-refundable: setup fees, domain registration fees, third-party software licenses, cloud infrastructure costs already provisioned, and consulting hours already delivered.
5.4 Refund Processing
Approved refunds are processed within twenty-one (21) business days via the original payment method. DigitalStructureWork reserves the right to deduct administrative fees of five percent (5%) of the refund amount.
5.5 Dispute Resolution
Any disputes regarding refunds shall first be addressed through good-faith negotiation. If unresolved within thirty (30) days, disputes shall be submitted to mediation before a qualified mediator in Draguignan, France, prior to any judicial proceedings.